Shipping policy

Shipping Policy

Thank you for choosing the exclusive creations of Haeffii. Each order is prepared with exceptional care and strict quality standards to honor the rare nature of our limited editions.

Shipping Destinations
Haeffii ships worldwide.

Shipping Costs

- Germany and European Union: Free shipping

- International (outside the EU): Shipping costs are calculated during checkout.
Customs duties, taxes, and import fees (if applicable) are the responsibility of the recipient.

Shipping Providers
We ship exclusively with reliable, insured premium carriers such as DHL, UPS, Hermes, DPD, or GLS, depending on destination and availability.
A signature upon delivery may be required to ensure secure receipt of your limited Haeffii creation.

Processing Time
Once payment is received, we require 1–3 business days to verify, prepare, and package your order.

Delivery Times

- Germany: 2–4 business days

- European Union: 3–7 business days

- International: 7–14 business days

Delays may occur due to customs procedures, holidays, or external factors.

Tracking
Once shipped, you will receive a confirmation email including a tracking number.

Damaged or Missing Shipments
If your package arrives damaged or if any issue occurs, please contact us at touch@haeffii.com